Building a Databricks Genie Agent for insurance claims teams
How insurers can set up a Genie Agent on Databricks that answers claims managers' questions in plain English, and the data model, definitions and access controls that keep its numbers right.
Customer records that do not match. Departments that count revenue their own way. Tables nobody owns. Train a model on that and it learns the mess.
So we fix the data first. Once your data is in context, with matched records and a clear owner for each source, the reports and models built on it give answers people act on.
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