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Managed Services

24/7 platform operations, monitoring, and optimization

Typical duration
Ongoing monthly engagement
Best fit
Organizations that want expert Reltio operations without growing headcount
Deliverables
6 included
Engagement
Fixed scope

Overview

We operate your Reltio platform as a managed service — monitoring health, handling incidents, applying updates, and continuously optimizing performance so your internal team can stay focused on business priorities rather than platform management.

What's included

24/7 platform health monitoring and alerting
Incident response with defined SLA tiers
Monthly performance and data quality reporting
Quarterly optimization and tuning reviews
Reltio version upgrade management
On-demand expert support and guidance

Your Reltio platform, operated by people who built it

The most effective managed service provider for any Reltio deployment is the team that implemented it. We operate platforms we've built — which means no knowledge transfer gap, no ramp-up time, and no explaining your architecture to someone new.

Our managed services model is built around continuous improvement, not just maintenance. Every quarterly review includes a tuning assessment and optimization recommendations.

Engagement details

Typical duration
Ongoing monthly engagement
Best for
Organizations that want expert Reltio operations without growing headcount