Technology

Customer, product, and partner data that scales with your growth

Overview

Tech companies grow fast. Their data sprawl grows faster. By the time you have three CRMs, two billing systems, and a support platform that doesn't talk to any of them, your customer 360 is a fiction. Product catalog data disagrees between sales and engineering. Partner records are duplicated across portals. Revenue recognition is complicated by accounts that exist in multiple systems under slightly different names. We help technology companies build master data infrastructure that doesn't break every time the company doubles in size or acquires a competitor.

Key data challenges

×Customer identity fragmented across product analytics, billing, CRM, and support — no single view of the customer
×Product catalog inconsistent between what sales quotes, what engineering ships, and what finance recognizes
×Partner and reseller data duplicated across CRM, portal, and commission systems with no reconciliation
×Revenue recognition complicated by duplicate accounts and mismatched entity records across business lines
×Usage and entitlement data quality issues undermining renewal forecasting and expansion opportunity sizing
×Post-acquisition integration stalled because acquired company data doesn't map to existing master records

How Datagist helps

Customer 360 MDM unifying product usage, billing, support, and commercial data into a single customer view
Product catalog mastering with bidirectional sync between engineering, sales, and finance systems
Partner master consolidating reseller, ISV, and channel data with deduplication and hierarchy management
Account hierarchy management for enterprise customers with complex subsidiary and division structures
Real-time duplicate prevention API for CRM record creation, imports, and self-service account signup
Post-acquisition data harmonization with accelerated migration and identity resolution across overlapping records

Discuss your Technology data challenge

We understand the nuances of MDM in your industry.

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